# Free Online Presence Audit: How Customers Find You | Perpetuallie
Source: https://www.perpetuallie.com/services/online-presence-audit

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# See exactly how customers find you online, and where they lose you

You see how customers find your business online today, and the places where they give up or go to someone else. Perpetuallie checks AI answers, Google Search, your Google Business Profile, your listings, your reviews and your website, and on the call shows you what to fix first. It is free.

How we do it: a free audit of your AI answers, Google Search, Google Business Profile, listings, reviews and website, walked through on a call.

**How to buy this:** The audits are free. If you want us to do the work, we agree the scope and price on the call. [Get your free audit](/book).

This audit covers Google, reviews, listings and your website as well as AI. The free AI visibility audit looks only at AI answers. [AI visibility audit](/services/ai-visibility-audit).

## What you get

-   What AI assistants say about you, and who they name instead.
-   How you look in Google Search and on Google Maps.
-   Where your business is listed online, and which details don't match.
-   What customers read in your reviews on Google and other sites.
-   The gaps on your website that make it hard for customers, Google and AI to understand you.

## How it works

1.  You book a call and give us your website address and your business location.
2.  We run a short audit before the call.
3.  On a call of about 30 minutes we walk through it with you, live: what AI says about you, who it names instead, and what to fix first.

## Who it is for

Businesses that want one view of how they show up online, not only in AI answers. Signs you need it:

-   You don't know which sites list your business, or what they say.
-   Your hours, phone or address may be different on Google, your website and other listings.
-   People visit your website, but few get in touch, and you don't know why.

## Questions

### What is the difference between the two audits?

The AI visibility audit looks only at what AI assistants say about you, and who they name instead. The online presence audit looks at that too, plus Google Search, Google Maps, your reviews, your listings and your website. Both are free. If you are not sure which one you need, book either and we will tell you on the call.

### Do you need access to my accounts?

No. We can run the audit from what is public. Read access to Google Search Console and Google Analytics is optional, but it makes the audit more complete. Without it, we check what anyone can see and tell you clearly what we could not check. You can remove any access you give us at any time.

### Is the audit really free?

Yes. Both audits are free: the AI visibility audit and the online presence audit. Each is a short audit, not a full report. We run it before your call, then walk you through it live: what AI says about you, who it names instead, and what to fix first. There is nothing to pay and nothing to sign.

[Get your free audit→](/book)

## Related services

-   [Find out if AI recommends you](/services/ai-visibility-audit): Free. Find out if AI recommends you or your competitors, and what to fix first.
-   [Get named by AI more often](/services/monthly-ai-visibility): Get named more often by AI and Google, with results measured every month.
-   [Show up on Google Maps](/services/google-business-profile): Get found on Google Maps when people nearby search for what you sell.
-   [Get more real reviews](/services/review-collection): Get more real reviews on Google, without asking each customer yourself.

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